Terms and Conditions

Use of the website

Access to and use of The Egg House Butchery website is provided subject to the following terms and conditions. Your use of this website is deemed to be acceptance by you of our terms of use.

Placing your order

Availability
All items on our website are subject to availability. We will inform you as soon as possible if any products you order turn out to be unavailable by email. We may offer you an alternative product or you may cancel your order and we will notify you of such cancellation.

Payment

Payment can be made by the methods shown during the online checkout process. All PayPal payments will be taken on order placement. We will not be held liable for any delays or non-delivery of goods due to failed payment authorisation.

Acceptance of your order

When you place an order to purchase items from The Egg House Butchery website, we will send you an e-mail confirming receipt of your order and containing the details of your order. Please note that we have not accepted your order until we dispatch the products you have ordered from us, and that all products ordered via our website remain the property of The Egg House Butchery until we have received payment for them in full.

We will let you know by telephone or email if we are unable to supply any products you have ordered from us. If payment has already been taken for products we are unable to supply, then we will refund you in full as soon as reasonably possible.

Cancellations

If you no longer wish to receive delivery of your order, we are able to cancel orders, providing the order has not been prepared for dispatch. Due to the quick turn-around on orders, they must be cancelled within 24 hours of the order being placed. We will always refund you for cancelled orders if these conditions have been met.

Delivery
Please ensure you carefully inspect your order upon receipt, as your order will be deemed to be acceptable unless you notify us immediately that there is a problem. We are not obliged to accept any rejection of goods by you at a later date.

For delivery charges and times please see the DELIVERY section of our website.

Returns
Due to the perishable nature of our products we are unable to accept any returns by post. Please see the RETURNS section of our website for full details of our returns policy.

Contacting us

Please CLICK HERE for details on how to contact us.

Ownership of rights

This website is copyrighted.

Any content found within the pages of www.egghousecharcuterie.co.uk may not be copied, reproduced or downloaded except for non-commercial personal or educational purposes. Any attempt to download, copy, transmit or change material for any commercial use is strictly prohibited without prior written consent from The Egg House Butchery.

The unauthorised modification (including deleting from or adding to) of any part of this website is strictly prohibited.

We cannot be held responsible for the content of any other websites to which we publish a link from www.egghousecharcuterie.co.uk.

The Egg House Butchery makes every effort to ensure that this website is free from viruses or defects. We cannot, however, guarantee that your use of this website will not cause damage to your PC. We cannot accept responsibility for any loss or damage which may arise due to use of this website.

This website may only be used for lawful purposes and in a manner which does not infringe the rights of or restrict the use of the website by any third party.

Any unauthorised attempt to disrupt the service provided by this website is strictly prohibited.

Accuracy of content

We make every effort to ensure all information on this website is accurate and up to date at the time of publication. All prices are displayed inclusive of VAT and exclusive of delivery charges.

Please note that no two animals are alike, therefore there will be variations between the photographs on our website and the product you receive.